g0111 Privacy Policy —
Your Data, Handled with Care

g0111 collects personal information that is necessary to operate a safe, compliant, and high-quality online gaming and sports betting platform for players in Bangladesh. The categories of information we collect, and the context in which each is gathered, are described in detail below.

Registration Data: When you create a g0111 account, you are required to provide your full legal name, date of birth, residential address, a valid Bangladeshi mobile phone number, and an email address. This information is used to establish your identity, create your account record, and enable OTP-based two-factor authentication on every login.

KYC Verification Documents: To comply with anti-money laundering (AML) obligations and to confirm that all players meet the mandatory 18+ age requirement, g0111 collects copies of government-issued photo identification — such as your Bangladesh National Identity Card (NID) or a valid passport — along with proof of residential address. In some cases, a selfie photograph may also be requested for facial identity confirmation.

Financial & Transaction Data: g0111 records details of all deposits and withdrawals made on your account, including the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amounts in BDT, transaction timestamps, and transaction reference numbers. This data is required for financial reconciliation, fraud detection, and regulatory reporting.

Device & Technical Data: When you access the g0111 platform, our servers automatically collect technical data including your IP address, browser type and version, operating system, device identifiers, screen resolution, and session timestamps. This information is used for security monitoring, fraud prevention, and platform performance optimisation.

Behavioural & Usage Data: g0111 collects anonymised and aggregated data about how you navigate and interact with the platform — including pages visited, games played, bet histories, session duration, and feature usage patterns. This data helps us improve the platform experience and identify responsible gaming indicators.

You are not required to provide any personal information beyond what is requested during the registration and KYC process. However, failure to provide required information may result in your account being restricted or your withdrawal requests being placed on hold until the required data is submitted and verified.

g0111 processes your personal data only for specific, documented, and legitimate purposes. We do not use your data for any purpose beyond those listed below without first obtaining your explicit consent or as required by applicable law.

• Account Management: To create and maintain your registered player account, authenticate your identity on login, and communicate essential account notifications including security alerts and transaction confirmations.
• Payment Processing: To facilitate deposits and withdrawals via your chosen Bangladeshi payment method, verify that payment accounts are registered in your name, and maintain accurate financial records.
• KYC & AML Compliance: To verify your identity and age as required by our obligations under anti-money laundering best practices. g0111 is required to maintain KYC records for a minimum period following account closure.
• Fraud Prevention & Security: To monitor for suspicious account activity, detect and prevent unauthorised access, identify bonus abuse patterns, and investigate any reported security incidents.
• Responsible Gaming: To monitor player betting patterns for indicators of problem gambling behaviour, apply deposit limits and self-exclusion restrictions as requested, and provide responsible gaming support where appropriate.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve site performance, optimise game offerings, fix technical issues, and enhance the overall player experience.
• Customer Support: To respond to your support requests, resolve disputes, and maintain a record of your communications with our support team for quality assurance purposes.
• Marketing Communications: To send you promotional offers, bonus notifications, and seasonal promotions relevant to your gaming preferences — but only where you have opted in to receive such communications. You may opt out at any time.

g0111 will not use your personal data to make fully automated decisions that produce legal or similarly significant effects on you without a human review mechanism. Responsible gaming monitoring flags are reviewed by a qualified member of our compliance team before any account restriction is applied.

g0111 does not sell, rent, or exchange your personal data with any third party for commercial or marketing purposes. Personal data is shared with third parties only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

Payment Service Providers: To process your deposits and withdrawals, g0111 must share relevant transaction data with your selected payment provider — such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, or City Bank. These providers receive only the data required to process the specific transaction and are bound by their own privacy obligations and financial regulations.

Game Technology Providers: g0111's platform integrates games and live casino services from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised player session identifiers and game interaction data to deliver the game service. They do not receive your full name, NID, or financial account details.

KYC Verification Services: g0111 may use a third-party identity verification service to assist in the processing of KYC document submissions. Any such provider is engaged under a strict data processing agreement and may only use the data provided to complete the verification task.

Analytics & Security Providers: g0111 uses trusted third-party tools for server performance monitoring, fraud detection, and platform analytics. These services receive anonymised or pseudonymised data and are not permitted to identify individual players from the data they process.

All third-party service providers with access to g0111 player data are subject to written data processing agreements that require them to: (a) process data only on g0111's documented instructions; (b) implement appropriate technical and organisational security measures; and (c) not sub-contract data processing to additional parties without g0111's prior written approval.

g0111 does not transfer personal data to countries outside Bangladesh except where necessary to facilitate transactions with international payment networks or to use software-as-a-service tools hosted in secure, internationally certified data centres. Where such transfers occur, g0111 ensures adequate data protection standards are in place.

g0111 uses cookies and similar tracking technologies to operate the platform correctly, keep your session secure, and understand how the site is being used. This section explains the types of cookies g0111 uses and how you can manage your preferences.

A cookie is a small text file placed on your device by a web server when you visit a website. Cookies are widely used to make websites function efficiently and to provide site operators with useful information about usage patterns.

g0111 does not use third-party advertising cookies or cross-site tracking pixels to build behavioural advertising profiles of its players. All analytics data collected via cookies is aggregated and anonymised before use in platform reporting.

For instructions on managing cookies in your specific browser, refer to the help documentation provided by your browser's developer. The method differs between Chrome, Firefox, Safari, and Opera — all of which are commonly used by players in Bangladesh.

g0111 retains personal data for the period necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable legal and regulatory obligations. The following retention periods apply to the main categories of player data held by g0111:

• Account & Registration Data: Retained for the duration of the active account period, plus a minimum of five (5) years following permanent account closure — in accordance with AML record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years following the date of verification or the date of account closure, whichever is later. KYC documents are stored in an isolated, access-controlled repository with restricted personnel access.
• Financial & Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with financial record-keeping best practices.
• Customer Support Communications: Retained for three (3) years from the date of the last interaction in the support ticket thread.
• Technical & Server Logs: Retained for up to ninety (90) days for security and fraud investigation purposes. Aggregated, anonymised analytics data may be retained indefinitely.
• Marketing Preferences: Retained until you withdraw your consent or until your account is permanently closed, whichever occurs first.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised using industry-standard data destruction processes. Where anonymisation is applied, the resulting data can no longer be linked to any individual player and may be retained indefinitely for aggregated statistical purposes.

Players who wish to request early deletion of their data may do so by contacting [email protected]. Please note that certain data may be exempt from deletion requests where g0111 is legally obliged to retain it — for example, transaction records subject to AML retention requirements cannot be deleted on request during the mandatory retention period.

g0111 takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. The security framework applied to the g0111 platform includes the following controls:

• Transport Layer Security: All data in transit between your device and g0111 servers is encrypted using AES-256-bit SSL/TLS. The platform enforces HTTPS-only connections and will redirect any HTTP request to a secure HTTPS channel.
• Two-Factor Authentication (2FA): Every player login requires OTP verification sent to the registered mobile number. This ensures that even if a password is compromised, unauthorised account access is prevented without possession of the registered SIM card.
• Access Control: Internal access to player data is governed by a role-based access control (RBAC) system. Staff members can only access the data categories required for their specific job function. All internal data access is logged and subject to regular audit review.
• Encryption at Rest: Sensitive data fields — including KYC documents, payment account references, and authentication credentials — are encrypted at rest using industry-standard encryption algorithms. Passwords are stored exclusively as salted cryptographic hashes; plaintext passwords are never stored.
• Penetration Testing: g0111's platform infrastructure undergoes regular security assessment by qualified security professionals. Identified vulnerabilities are prioritised and remediated according to their severity rating.
• Incident Response: g0111 maintains a documented data breach incident response plan. In the event of a confirmed data breach that may affect player personal data, affected players will be notified promptly and the appropriate response measures will be activated without undue delay.

g0111 is not liable for data breaches or security incidents that arise as a result of vulnerabilities in your own device, network, or browser — including malware, phishing attacks, or social engineering attacks directed at you personally. Players should ensure their devices are protected by up-to-date antivirus software and that they access g0111 only through official platform URLs.

As a registered player on the g0111 platform, you hold a set of enforceable privacy rights with respect to the personal data we hold about you. These rights are summarised below, along with instructions on how to exercise each one.

• Right of Access: You have the right to request a copy of all personal data g0111 holds about you. Upon receipt of a verified access request, g0111 will provide a structured summary of your data within 14 calendar days.
• Right to Rectification: If any personal data held on your account is inaccurate or incomplete, you have the right to request that it be corrected. Update requests for basic account details can be submitted through your account settings panel; requests for correction of KYC records must be submitted to [email protected].
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer needed for the purpose for which it was collected. Please note that this right is subject to overriding legal retention obligations (such as AML requirements), which may mean that some data cannot be deleted immediately upon request.
• Right to Restrict Processing: You may request that g0111 restrict the processing of your personal data in situations where you contest its accuracy or where you object to processing based on legitimate interests. During a restriction period, g0111 will store the data but not actively process it.
• Right to Data Portability: Where processing is based on your consent or on the performance of a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that it may be transferred to another service.
• Right to Object: You have the right to object to g0111 processing your data on the basis of legitimate interests — including profiling for responsible gaming monitoring — at any time. You also have an unconditional right to opt out of direct marketing communications at any time.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails, non-essential analytics cookies), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

g0111 will not discriminate against any player who exercises their privacy rights in good faith. Exercising a privacy right will not result in any penalty to your account, any reduction in the quality of service provided, or any restriction on your ability to use the platform — except where the restriction is a direct and necessary consequence of the right exercised (for example, requesting account deletion will result in account closure).

g0111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The "Effective Date" displayed at the top of this document indicates when the current version came into force.

When material changes are made to this Privacy Policy — meaning changes that affect how we collect, use, or share your personal data in a way that may significantly impact your privacy — g0111 will notify registered players via their registered email address at least seven (7) days before the change takes effect. Your continued use of the g0111 platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

Minor updates — such as corrections to spelling, formatting, or clarifications that do not change the substance of our data practices — may be made without prior notification. The version number displayed in the Document Info panel in the sidebar will be incremented for any update, including minor revisions.

This Privacy Policy is written in English and constitutes the authoritative version of the document. Any translation provided for convenience has no legal standing. By registering on g0111 and using our platform, you acknowledge that you have read and understood this Privacy Policy in its entirety and agree to its terms.

This Privacy Policy should be read together with g0111's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and g0111 as a registered player.