18+ ONLY  ·  PLAY RESPONSIBLY  ·  GAMBLING INVOLVES FINANCIAL RISK
SAFE PLAY
Responsible Gaming

Play Smart. Stay in Control.
Game Responsibly with g0111.

g0111 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. This page outlines the tools, limits, and support resources available to help you keep gambling fun — and to get help if you need it.

18+ Players Only Self-Exclusion Available Deposit Limits Active 24/7 Support
Gambling Is Not a Source of Income

Gambling should always be treated as entertainment — never as a way to earn money, recover financial losses, or solve financial problems. If you find yourself gambling with money you cannot afford to lose, please use the tools on this page or contact our support team immediately. g0111 cares about your wellbeing.

How g0111 Supports Safe Play

Every feature on the g0111 platform is designed with player safety in mind. These are the six pillars of our responsible gaming programme.

Strict 18+ Age Verification

Every g0111 player must complete KYC identity verification before depositing or withdrawing. Underage gambling is strictly prohibited on g0111 and any account found to be operated by a person under 18 is closed immediately.

Customisable Deposit Limits

Set daily, weekly, or monthly deposit caps directly from your g0111 account dashboard. Limit increases take 7 days to activate; limit reductions take effect immediately — so you always stay in control of how much you spend.

Session Time Reminders

g0111 lets you set session-length alerts so you receive an on-screen reminder when you have been playing for a period you defined. Taking regular breaks is one of the most effective ways to keep gambling enjoyable and within healthy limits.

Self-Exclusion Programme

Voluntarily block access to your g0111 account for a set period — 30 days, 90 days, 180 days, 1 year, or permanently. During a self-exclusion period, you will not receive any promotional communications from g0111.

Loss Limit Controls

In addition to deposit limits, g0111 allows you to set a maximum net loss threshold per day, week, or month. Once your loss limit is reached, further bets are blocked until the limit period resets — protecting your bankroll automatically.

24/7 Responsible Gaming Support

Our dedicated support team is available around the clock to assist any player who feels their gambling is becoming a problem. Contact us at [email protected] and our trained team will help you activate the right protective tools for your situation.

Section 01 Age Restriction Policy

g0111 operates a strict 18+ age policy across every product on the platform — including casino games, live dealer tables, slot machines, and sports betting on cricket, football, kabaddi, and all other available markets. Players must be at least 18 years of age to register an account, place a bet, or claim any bonus or promotional offer.

During the KYC verification process, every g0111 player is required to submit a valid government-issued photo identification document — such as a Bangladesh National Identity Card (NID) or a valid passport — confirming their date of birth. No deposit or withdrawal will be processed until age verification is successfully completed.

Zero Tolerance for Underage Play: If g0111 has reasonable grounds to suspect that an account is being operated by a person under the age of 18, the account will be immediately suspended pending investigation. Any funds deposited by a verified underage player will be returned to the payment source, and no winnings will be paid out. g0111 may report such cases to relevant authorities.

If you are a parent or guardian and you believe a minor has accessed the g0111 platform using your payment methods or personal details, contact [email protected] immediately. We will investigate the matter and take appropriate action without delay.

Parental Controls: g0111 recommends that adults sharing devices with minors make use of parental control software to restrict access to gambling websites. A number of reputable parental control tools are available for Android and desktop devices commonly used by players in Dhaka, Chittagong, Sylhet, and across Bangladesh.

Section 02 Signs of Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or experience with online gaming. The key to protecting yourself is recognising the warning signs early. g0111 has identified the following as common behavioural indicators that gambling may no longer be a form of entertainment and may instead be causing harm.

  • Gambling with money set aside for essential expenses such as rent, food, utilities, or school fees
  • Chasing losses — placing larger bets to try to recover money you have already lost
  • Lying to family members or friends about the amount of time or money spent gambling
  • Feeling irritable, anxious, or unable to concentrate when not gambling
  • Borrowing money specifically to fund gambling activity
  • Neglecting work, education, family responsibilities, or personal health to spend more time gambling
  • Failed attempts to reduce or stop gambling despite a genuine desire to do so
  • Using gambling as a way to escape stress, depression, anxiety, or other personal difficulties
  • Spending increasing amounts of money to achieve the same level of excitement or enjoyment
  • Feeling a strong urge to gamble again immediately after winning or losing
If you recognise three or more of the signs above in your own behaviour, g0111 strongly encourages you to use the self-exclusion or deposit limit tools described in this policy, or to contact our support team directly at [email protected] for confidential guidance.

Recognising a problem early and seeking help promptly leads to significantly better outcomes. There is no shame in asking for support — g0111's responsible gaming team treats every enquiry with complete confidentiality and without judgement.

Section 03 Self-Assessment Questionnaire

Take a few moments to honestly answer the questions below. This self-assessment is adapted from internationally recognised problem gambling screening tools and is provided for informational purposes only. Your responses are not recorded by g0111.

Q1 Have you ever gambled with money that you needed for something else, such as bills, food, or transport?
Q2 Have you ever needed to gamble with larger amounts of money to feel the same level of excitement?
Q3 Have you tried to cut back on gambling but found it difficult or impossible to stop?
Q4 Do you find yourself thinking about gambling frequently — planning your next session, or replaying past sessions in your mind?
Q5 Have you ever borrowed money, sold items, or taken out a loan to fund gambling activity?
Q6 Have family members or close friends expressed concern about how much time or money you spend gambling?
Q7 Have you gambled as a way to feel better when you are stressed, lonely, depressed, or anxious?
Q8 After losing money, do you feel a strong need to return as soon as possible to try to win it back?
Interpreting Your Answers: If you answered "Yes" to two or more of the questions above, your gambling behaviour may be causing harm. We strongly recommend activating deposit limits or requesting a self-exclusion period via your account settings, or contacting our responsible gaming support team at [email protected].

This questionnaire is a starting point for self-reflection — not a clinical diagnosis. For professional support, please reach out to a qualified counselling service or healthcare provider in your area.

Section 04 Responsible Gaming Tools

g0111 provides a comprehensive suite of responsible gaming tools that are available to every registered player at no cost and with no restrictions. These tools are accessible directly from your account settings panel and can be activated or adjusted at any time. The following protective features are currently available on the g0111 platform:

Deposit Limit

Cap the total amount you can deposit into your g0111 account per day, week, or month. Reductions take immediate effect. Increases require a 7-day cooling-off period.

Loss Limit

Set a maximum net loss threshold per day, week, or month. Once your limit is hit, wagering is automatically paused until the period resets.

Session Time Alert

Receive an on-screen notification after a defined period of play — 30 minutes, 1 hour, 2 hours, or a custom interval — reminding you to take a break.

Reality Check

Periodic pop-up notifications during active play sessions that display your current session duration and total net position — keeping you grounded in real figures.

Time-Out Period

Take a short break from the platform for 24 hours, 48 hours, 7 days, or 30 days. Your account remains registered but is inaccessible until the time-out expires.

Self-Exclusion

Block access to your g0111 account for 30 days, 90 days, 180 days, 1 year, or permanently. During exclusion, all marketing communications are suppressed.

How to Activate These Tools: Log in to your g0111 account and navigate to Account Settings → Responsible Gaming. All tools listed above are available in that panel. If you require assistance activating any tool, contact [email protected] and a member of our team will assist you within 24 hours, Bangladesh Standard Time (BST, UTC+6).

Section 05 Self-Exclusion Programme

Self-exclusion is the most powerful responsible gaming tool available on g0111. When you activate a self-exclusion, your account is immediately locked and you will be unable to log in, deposit, place bets, or access any gaming content for the duration of your chosen exclusion period.

Available Self-Exclusion Periods:

30D
30-Day Exclusion

Recommended for players who feel they need a short break to reassess their gambling habits. The account is automatically reopened after 30 days unless you request an extension.

90D
90-Day Exclusion

A medium-term exclusion for players experiencing persistent difficulty controlling their gambling frequency or expenditure.

6M
180-Day Exclusion

A six-month break for players who recognise that gambling is significantly affecting their finances, relationships, or mental health.

1YR
12-Month Exclusion

A full-year exclusion that gives players meaningful time to seek professional support, rebuild financial stability, and return to a healthier relationship with gambling.

Permanent Exclusion

A permanent, irrevocable closure of your g0111 account. This option is appropriate for players who have determined that they should not gamble at all. Permanent exclusions cannot be reversed.

Important: During any self-exclusion period — regardless of its duration — g0111 will not reinstate access under any circumstances, even at the player's request. This policy exists to protect you. If you attempt to create a new account during an active exclusion period, it will be closed and any deposited funds returned.

To request self-exclusion, navigate to Account Settings → Responsible Gaming → Self-Exclusion, or send an email to [email protected] with the subject line "Self-Exclusion Request" stating your preferred exclusion period. The exclusion will be activated within 24 hours of your request being received and confirmed.

Section 06 Deposit & Spending Limits

Setting a deposit limit is one of the simplest and most effective ways to ensure your gambling stays within a budget you are comfortable with. g0111 allows every registered player to set a maximum deposit threshold on their account, independently of any other restriction.

Deposit limits on g0111 work on a rolling-period basis:

  • Daily Limit: The maximum total amount you can deposit within any 24-hour period, calculated from midnight to midnight Bangladesh Standard Time.
  • Weekly Limit: The maximum total amount you can deposit within any 7-day rolling window.
  • Monthly Limit: The maximum total amount you can deposit within any calendar month.

Limits are denominated in Bangladeshi Taka (BDT). Examples of commonly chosen limit tiers include ৳500 per day, ৳2,000 per week, and ৳5,000 per month — but you may set any amount that reflects your personal financial situation.

Cooling-Off Rule: To protect players from impulsive decisions, any request to increase an existing deposit limit is subject to a mandatory 7-day cooling-off period before it takes effect. Any request to decrease a limit takes effect immediately. This asymmetric rule ensures that a moment of impulsivity cannot instantly undo a protective limit you set deliberately.

If you find that your current limits are not providing sufficient protection, consider combining deposit limits with a loss limit and a session time alert — all available in the same Responsible Gaming panel within your g0111 account settings.

Section 07 Time-Out & Session Controls

A time-out is a shorter, temporary break from the g0111 platform — distinct from self-exclusion in that it is designed for players who want to pause play briefly rather than commit to a longer absence. During a time-out period, your account remains registered and your balance is preserved, but you cannot log in or place any bets.

Available Time-Out Durations:

  • 24 hours — a single day's break to step back and reflect
  • 48 hours — a weekend break or a short cooling-off period
  • 7 days — a full week away from the platform
  • 30 days — a month- long pause that gives you meaningful time to reassess your relationship with gambling

Time-out periods cannot be cancelled early. Once activated, the block remains in place until the full duration has elapsed. This deliberate design prevents players from reversing a protective decision in a moment of temptation.

Session Time Alerts work differently from time-outs — rather than blocking access, they deliver a periodic on-screen reminder during active play. You can configure alerts to appear every 30 minutes, every hour, or every two hours. Each alert displays your current session duration and your net position (total wagered minus total won) so you always have an accurate picture of your play. You may continue playing after dismissing the alert, but the reminder ensures you are making a conscious, informed decision each time.

Best Practice: g0111 recommends combining session time alerts with a deposit limit as a first step for any player who wants to build healthier gambling habits. These two tools together create a financial boundary and a time-awareness mechanism without requiring you to take a full break from the platform.

To activate a time-out, log in to your g0111 account and go to Account Settings → Responsible Gaming → Time-Out. Alternatively, email [email protected] with the subject line "Time-Out Request" and specify your preferred duration. Our team will activate the time-out within 24 hours Bangladesh Standard Time (BST, UTC+6).

Section 08 Support & Help Resources

If you are concerned that your gambling — or the gambling of someone you know — is causing harm, please do not hesitate to seek help. g0111's responsible gaming support team is available 24 hours a day, 7 days a week. All enquiries are handled with complete confidentiality, and our team will never pressure you to continue playing.

Contact g0111 Responsible Gaming Support:

  • Email: [email protected] — use the subject line "Responsible Gaming" for priority routing
  • Response time: within 24 hours, Bangladesh Standard Time (BST, UTC+6)
  • Available: 24/7, including Eid holidays and public holidays

When you contact our responsible gaming team, you can request any of the following without needing to provide a reason: deposit limit activation or reduction, loss limit activation, time-out activation, self-exclusion activation, account closure, or a confidential conversation about your gambling habits with a trained team member.

For Players Experiencing Significant Harm: If you or someone close to you is experiencing serious financial, psychological, or relationship harm as a result of gambling, g0111 encourages you to seek support from a qualified counsellor or mental health professional in addition to using our platform tools. Professional support is the most effective path to long-term recovery.

g0111 also recommends that players across Bangladesh — including in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar — speak openly with a trusted family member or friend if they feel their gambling is no longer under control. Social support is a powerful factor in recovery from problem gambling.

Useful Guidance for Friends and Family: If you believe a family member or friend has a gambling problem, approach the conversation with empathy and without blame. Offer to help them access the tools on this page. Encourage them to seek professional support. Avoid covering their gambling debts, as this can unintentionally reinforce harmful behaviour. The most helpful thing you can do is to ensure they know they are not alone and that effective help is available.

Remember: Gambling should be entertainment — enjoyable, controlled, and within your means. g0111 is committed to ensuring that every player on our platform has access to the tools, information, and support they need to keep it that way. For adults aged 18 and above only.
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